My Frustration

My biggest frustration right now is mid- term tests. I'm afraid of not meeting the standards and not studying enough. When do I know that I can stop studying? Is one of the questions I ask myself. I want to accomplish my freshmen year of college with a high grade point average. The first year is always the hardest since we are getting use to the new environment. I am just afraid of failing and not being able to stand back up and end up turning into a loser. I want to set a good example for my sister and family since I am the first one in my family to attending college.

"My 24 Hours"

It all started on Sunday morning at 10:00 a.m. I was starting my shift at VONS, as a cashier. I began by opening my register and taking my first customer. As the day continue and I proceeded with my job I found myself in a situation in which I was being disrespected. A customer called me "stupid" for not scanning a coupon that she had. I tried to explain to her that the coupon she had was not acceptable for the item she was purchasing. I kept myself calm and respectful, even though she had insulted me. She understood and apologized for disrespecting me and left. Since then I learned that no matter what people say, I need to keep myself calm. The fact that I kept myself in a respectful way towards the customer prevented the problem from getting bigger. In my job I deal with a lot of people in which I have learned that everyone is different. I need to respect everyone's personality and attitude. Comprehending is the key to succeed in a job like mine.